Frequently Asked Questions
Google Workspace FAQs
Answers to the questions businesses commonly ask before switching to Google Workspace.
What is Google Workspace?
Google Workspace is Google’s cloud-based productivity and collaboration suite for businesses, including Gmail, Drive, Docs, Sheets, Meet, Calendar, Chat, Admin and AI features.
What is the difference between Google Workspace and free Google apps?
Business plans add custom business email, administration, business-grade controls, more storage and additional collaboration and security capabilities.
Is Gemini included in Google Workspace plans?
The upstream Business Starter, Standard and Plus offers currently show Gemini capabilities included, although exact AI functionality depends on plan and Google availability.
How much storage do the business plans include?
Business Starter includes 30 GB pooled storage per user, Standard 2 TB per user and Plus 5 TB per user, contributed to the organisation’s pooled storage.
What does pooled storage mean?
Each licensed user contributes storage to a shared organisational pool, allowing storage to be used more flexibly across users.
Can I use my own company domain for Gmail?
Yes. Google Workspace supports custom business email using your company domain.
Can HostPro help migrate existing email?
Yes. HostPro can quote and coordinate mailbox migration separately. Migration cost and scope depend on the number of mailboxes and the source platform.
Can I pay monthly?
Flexible billing may be available, while annual subscriptions can carry restrictions on reducing seats or downgrading during the active term.
Which Google Workspace plan is best for most SMEs?
Business Standard is often the balanced option for teams that need more storage, shared drives and meeting recording, while Starter suits lighter usage and Plus adds larger meetings and Vault.
Why buy Google Workspace through HostPro?
HostPro provides local sales coordination, plan guidance, basic setup assistance, first-level support and upstream escalation coordination.