Frequently Asked Questions
Migration FAQ
The exact migration method is confirmed only after reviewing your current email environment.
Can you migrate cPanel email to Microsoft 365?
Yes, where the cPanel mailboxes are accessible through a supported IMAP configuration. Microsoft documents IMAP migration as a way to move mailbox contents from other email systems into Microsoft 365.
Can you migrate cPanel or another email provider to Google Workspace?
Yes, where the source system is supported and accessible by the selected Google migration method. Google’s migration tooling includes support and troubleshooting guidance for migrations from IMAP servers.
Can you migrate Google Workspace to Microsoft 365?
Yes. Microsoft provides a Google Workspace migration path, including scenarios where mail, calendar and contacts can be migrated using the appropriate Google Workspace migration workflow.
Can you migrate one Microsoft 365 tenant to another?
Yes, tenant-to-tenant migration can be scoped as a project. The exact method and data scope depend on the tenant configuration, identity setup and services being moved.
Will there be downtime?
We plan migrations to reduce disruption and can schedule major cutover work outside normal business hours. Actual service impact depends on the migration path, DNS propagation and the source environment, so zero downtime should not be assumed without an assessment.
Will all my calendar and contacts move?
Not necessarily. Generic IMAP migration is mainly for email. Calendar, contacts and other collaboration data require a platform-specific migration path and should be confirmed during assessment.
Do you also help users set up Outlook and phones?
Yes, local device and email-client setup can be included in the migration scope. The quotation should specify how many devices or users are included.
Can the migration be done over a weekend?
Yes, migration work can be scheduled around an agreed window, including evenings or weekends, depending on project size and technical requirements.
Do you provide Microsoft 365 and Google Workspace licences too?
Yes. HostPro also supplies Microsoft 365 and Google Workspace plans, so licensing and migration can be coordinated as one project.
How much does migration cost?
Migration is quoted based on user count, mailbox size, source and target systems, data types, cutover complexity and setup requirements. Contact HostPro for an assessment and quotation.